Cancellation and Refund Policy for Life Care Homeopathy

Effective Date: January 1, 2024

At Life Care Homeopathy, we strive to provide the best healthcare products and services to our customers. However, we understand that there may be circumstances where you may need to cancel an order or request a refund. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds will be processed.

1. Cancellation Policy

1.1 Order Cancellation

  • Before Shipment: If you wish to cancel your order, please do so before the product is shipped. You can cancel the order by contacting us at [Your Contact Information] with your order details.
  • After Shipment: Orders cannot be canceled once they have been shipped. You may be eligible for a refund or exchange after receiving the product as per the return policy outlined below.

1.2 Service Cancellation

For any service-related appointments or consultations, cancellations must be made at least 24 hours prior to the scheduled time. Failure to do so may result in a cancellation fee or forfeiture of any advance payments.

2. Refund Policy

2.1 Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

  • The product you received is damaged, defective, or expired.
  • You received the wrong product due to an error on our part.
  • The product does not match the description or specifications provided on our website.

2.2 Non-Refundable Items

  • Opened or used products.
  • Products that are damaged due to improper handling after delivery.
  • Any customized or personalized products.
  • Healthcare consultations or services already rendered.

2.3 Refund Process

To initiate a refund, please contact us at [Your Contact Information] within 7 days of receiving the product. Provide your order number, a description of the issue, and, if applicable, photos of the defective or damaged product.

Upon verification and approval of your request, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method used for the purchase. In cases where the original payment method cannot be refunded, we may offer an alternative refund method.

3. Exchange Policy

In cases of defective, damaged, or incorrect products, we will be happy to offer an exchange. Please contact us within 7 days of receiving the product to request an exchange. Once we confirm the issue, we will arrange for the return of the original product and ship the replacement product to you at no additional cost.

4. Return Process

If you are eligible for a return:

  • Contact us at [Your Contact Information] with your order details and reason for return.
  • We will provide instructions for returning the product.
  • Ensure that the product is returned in its original packaging with all accessories and documentation included.
  • Once we receive and inspect the returned product, we will process your refund or exchange.

5. Shipping Costs

  • If the return or exchange is due to an error on our part (such as damaged, defective, or incorrect products), Life Care Homeopathy will cover the shipping costs.
  • If the return is due to reasons other than our error, the customer will be responsible for the return shipping costs.

6. Contact Us

If you have any questions or concerns about cancellations or refunds, please contact us